Cancellation & Refund Policy
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- Cancellation & Refund Policy
At Carambola Beach Club, we recognize that plans may change. To guarantee an enjoyable experience for all our guests, we have implemented the cancellation policy below:
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- Generally, if you need to cancel your reservation, please do so at least 24 hours before your scheduled booking. You can cancel your reservation online via OpenTable or by contacting the restaurant directly via email at reservations@carambolabeachclub.com.
- Generally, if you need to cancel your reservation, please do so at least 24 hours before your scheduled booking. You can cancel your reservation online via OpenTable or by contacting the restaurant directly via email at reservations@carambolabeachclub.com.
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- If there is a need to cancel a group reservation of 8 or more, please email us at least 48 hours before your arranged booking.
- If there is a need to cancel a group reservation of 8 or more, please email us at least 48 hours before your arranged booking.
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- Cancellation notifications should be sent via email to reservations@carambolabeachclub.com.
- Cancellation notifications should be sent via email to reservations@carambolabeachclub.com.
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- If there is a need to modify the number of guests in your group reservation, please email us at least 24 hours before your scheduled booking.
- If there is a need to modify the number of guests in your group reservation, please email us at least 24 hours before your scheduled booking.
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- Should excursions be cancelled by Carambola for any reason, your sole option is a refund of the sum paid for the cancelled activity.
- Should excursions be cancelled by Carambola for any reason, your sole option is a refund of the sum paid for the cancelled activity.
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- Excursions may be cancelled or altered based on the number of guests participating. Tours that require a minimum number of guests to operate may be cancelled if this minimum is not met. If an excursion is cancelled as a result of the above then a full refund will be issued.
- Excursions may be cancelled or altered based on the number of guests participating. Tours that require a minimum number of guests to operate may be cancelled if this minimum is not met. If an excursion is cancelled as a result of the above then a full refund will be issued.
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- We may cancel specific tours due to weather-related safety considerations. In this case, refunds will be made for guests holding tickets on a cancelled tour, and if permitted, all efforts will be made to accommodate guests on an alternate excursion. Please allow 7-10 business days for the credit to post to your account.
- We may cancel specific tours due to weather-related safety considerations. In this case, refunds will be made for guests holding tickets on a cancelled tour, and if permitted, all efforts will be made to accommodate guests on an alternate excursion. Please allow 7-10 business days for the credit to post to your account.
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- If an excursion is booked it must be cancelled outside a 24 hour timeframe in order to receive a refund. No refund can be made on any excursion booking unless notice of cancellation is given before the specified time above. No refunds will be awarded to persons who do not show up for their excursions.
- If an excursion is booked it must be cancelled outside a 24 hour timeframe in order to receive a refund. No refund can be made on any excursion booking unless notice of cancellation is given before the specified time above. No refunds will be awarded to persons who do not show up for their excursions.
Thank you for your understanding and assistance. We look forward to welcoming you to Carambola Beach Club.
